Delivery Notice
Name of company
Winds'R'Us
Contact details
windsrus1@gmail.com
Delivery
Our delivery partners are Royal Mail and Parcelforce. All consignments are fully tracked, and we aim to deliver within 10 working days from the date payment is received. Should you require a faster delivery service, please contact us and we will be help to assist.
Winds’R’Us – Website Terms & Conditions
1. About Us
Winds’R’Us
22 Oxford Terrace
Gloucester
GL1 3NT
United Kingdom
Email: windsrus1@gmail.com
We specialise in flags, flagpoles, windsocks, lights, and related outdoor accessories.
2. Use of Our Website
By accessing our website, you agree that:
- You will use the site for lawful purposes only
- You will not attempt to interfere with the website’s security or functionality
- You will not copy, reproduce, or distribute any content without our permission (including images, product descriptions, and branding)
We reserve the right to update or change the website at any time.
3. Product Information
We aim to ensure all product descriptions, images, and prices are accurate. However:
- Colours may vary slightly due to screen settings
- Measurements are approximate unless stated otherwise
- We may update product details without notice
If an error is discovered in pricing or product information, we will contact you before processing your order.
4. Orders & Payments
When you place an order:
- You confirm that all information provided is accurate
- You agree to pay the full price displayed at checkout
- An order is accepted once payment is received
We reserve the right to refuse or cancel orders (for example, if stock is unavailable or payment cannot be verified).
5. Delivery
We aim to dispatch orders promptly. Delivery times are estimates and may vary due to:
- Courier delays
- Weather conditions
- Stock availability
- Seasonal demand
Risk passes to you once the goods are delivered to your address.
6. Returns & Refunds
If you are not satisfied with your purchase, you may return unused items within 14 days of delivery.
Returns must be:
- In original condition
- In original packaging
- Sent to the address provided by us
Custom-made or personalised items may not be eligible for return unless faulty.
Refunds are issued once items are received and inspected.
7. Faulty or Damaged Goods
If your item arrives damaged or faulty:
- Contact us within 48 hours of delivery
- Provide photos and a description of the issue
We will offer a replacement, repair, or refund depending on the situation.
8. Safety & Installation Guidelines
Many of our products (e.g., flagpoles, windsocks, ground stakes) require safe installation.
By purchasing from us, you agree that:
- You are responsible for installing products safely and securely
- You will follow any instructions provided
- You will ensure products are used in appropriate weather conditions
- Winds’R’Us is not liable for damage caused by improper installation or extreme weather
If unsure, seek professional installation advice.
9. Intellectual Property
All content on this website—including logos, images, product descriptions, and branding—is the property of Winds’R’Us.
You may not:
- Copy
- Reproduce
- Modify
- Distribute
any content without written permission.
10. Privacy & Data Protection
We respect your privacy. Any personal information you provide is handled in accordance with UK data protection laws.
We do not sell or share your data with third parties except where necessary to process your order (e.g., delivery couriers).
11. Limitation of Liability
Winds’R’Us is not liable for:
- Losses caused by improper use or installation of products
- Damage caused by weather conditions
- Indirect or consequential losses
- Loss of business, income, or data
Our liability is limited to the value of the products purchased.
12. Changes to These Terms
We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of the updated terms.
13. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
windsrus1@gmail.com